Terms and Conditions for Ordering from fatcarbonmaterials.com

Effective Date: September 25, 2024

Welcome to fatcarbon®! These Purchase Terms and Conditions govern all purchases made from our websites www.fatcarbon.com and www.fatcarbonmaterials.com. By purchasing any product or service from our website, you agree to be bound by these Terms and Conditions.

Please read these terms carefully before placing your order. If you have any questions, please contact us at support@fatcarbonmaterials.com before proceeding with any transaction.

1. General Conditions

1.1 These Terms apply to all purchases made through fatcarbonmaterials.com or fatcarbon.com.

1.2 By placing an order, you represent that you are at least 18 years old or have legal parental or guardian consent to use our services and make purchases.

1.3 We reserve the right to refuse service or cancel orders at our discretion, including if we believe an order is fraudulent or violates these Terms.

2. Product Descriptions and Availability

2.1 We strive to provide accurate product descriptions. However, as each of our materials is unique, the patterns on our products may vary slightly from those shown in images on our website. This inherent uniqueness is a key feature of our products, and we do not warrant that the product descriptions, images, or any other content on our website will be identical to the product you receive. We do ensure that the quality and overall design characteristics remain consistent.

2.2 All products are subject to availability, and we reserve the right to discontinue or limit the quantities of any product without notice.

3. Pricing and Payment

3.1 All prices listed on the website are in Euros or US dollars. Applicable taxes and shipping charges are not included unless otherwise specified. Customs taxes and importing fees are not included in the overall shipping price.

3.2 We reserve the right to change prices at any time without notice. The price you pay will be the price indicated on the website at the time of purchase.

3.3 Payments must be made using one of the methods provided on our website. Payment must be received in full before any product is dispatched.

3.4 In the event of a pricing error on our site, we reserve the right to cancel any orders placed for the product at the incorrect price, regardless of order confirmation or payment.

4. Order Confirmation and Cancellation

4.1 Upon placing your order, you will receive a confirmation email. Please review the confirmation and notify us immediately if any details are incorrect. Requests for detail updates must be sent within 30 minutes after the order confirmation; otherwise, during working hours, the order might already be prepared for shipping.

4.2 Orders cannot be modified or canceled after they have been shipped.

4.3 We reserve the right to cancel any order if we suspect fraudulent activity or payment issues.

5. Shipping and Delivery

5.1 Shipping times are defined by business days. Costs are displayed at checkout and vary depending on your location and the shipping method chosen.

5.2 We aim to dispatch all orders within 1-5 business days.

5.3 Customs clearance processes and importing fees are the purchaser’s responsibility. We can assist in the overall process by providing additional information, but it is the client’s responsibility to pay the importing taxes outside the European Union.

5.4 Risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

6.1 If you are not satisfied with your purchase, you may return it within 7 days of receipt for a refund or exchange, subject to the conditions outlined below:

• The product must be unused and undamaged.

• Returns must be accompanied by proof of purchase.

6.2 We do not cover return shipping costs unless the item received was defective or incorrect. We also reserve the right to exclude additional taxes caused by the return procedure from the shipping company from your total ordered materials amount.

6.3 Refunds will be processed within 30 days of receiving the returned product. The refund will be credited to the original payment method.

6.4 We reserve the right to refuse a refund if the product does not meet our return criteria.

7. Warranties and Disclaimers

7.1 All products are covered by a warranty against manufacturing defects.

7.2 To claim a warranty, you must contact us with details of the defect and provide proof of purchase. If a defect is confirmed, we will offer a repair, replacement, or refund.

7.3 This warranty does not cover:

• Damage caused by misuse, abuse, or improper handling.

• Modifications made to the product after purchase.

7.4 Except for the warranties expressly stated herein, we make no other warranties, either express or implied, regarding the products or their fitness for a particular purpose.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, fatcarbon® shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase, use, or inability to use any product purchased from our website.

8.2 Our maximum liability shall not exceed the amount you paid for the product giving rise to the claim.

9. Governing Law and Dispute Resolution

9.1 These Terms and Conditions are governed by and construed in accordance with the laws of Lithuania, without regard to its conflict of law provisions.

9.2 Any disputes arising under these Terms will be resolved exclusively in the courts of Lithuania.

10. Changes to These Terms

10.1 We reserve the right to update or modify these Purchase Terms and Conditions at any time. Any changes will be